Evaluate daily, weekly, and monthly workflow and create plans accordingly for the team to execute tasks and work various reports for completion and within service level agreements/internal metrics. Serve as a subject matter expert in all processes within the team's area of responsibility. Assist team with processing of various cash receipts reconciliation and posting, sal

Student Payment Plan Collections 80% Follows established collections processes for current and former students to inform students of upcoming and past due payments scheduled. Performs telephone, mail, and email contact attempts to collect upcoming and delinquent account balances in accordance with the University's and state/federal regulations. Tracks and achieves weekly

Program Specialist Graduate School USA The Program Specialist serves a vital role in operations by coordinating and providing logistics support for contract training programs by strictly adhering to training agreements and statements of work. The Program Specialist builds cohesive partnerships with business development representatives and product directors, effectively re

Product Director, Acquisitions, Grants & Personal Property Graduate School USA Provides leadership and management for the Acquisition & Contracting (AC) as well as Grants Management and Personal Property domains, including portfolio, course types, course content, and SME management. Responsible for growing the training business by establishing optimal product mix through

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